Contact Us
Hours
Regular Hours:
Open 7 Days
9:00am - 5:30pm
Winter Hours
(June, July, August):
Open 7 Days
9:00am - 4:00pm
Closed
New Year's Day
Anzac Day (open from 1pm)
Good Friday
Christmas Day
Boxing Day
Mail
PO Box 206
Daylesford VIC 3460
We look forward to hearing from you
Please take a look at the FAQs below in case we have answered your question there
This depends on what you have ordered:
- Rose pre-orders will make their way to you as soon as we have all the varieties you ordered. Different varieties are harvested at different times and harvest can be affected by weather conditions so we cannot give an exact date. As a general rule though, your roses should be ready between July and August. You can check the status of your order through the order page of your account and you'll get emails from us when the status of your order changes.
- Other pre-orders are similar to rose pre-orders. You can check the status your order through your account and you'll get emails from us when the status of your order changes.
- In-stock products are sent Mondays, Tuesdays, and Wednesdays to minimise their time in transit. In most cases your order will be shipped on the next sending day.
If it's available to purchase through the website the stock should be up to date and you can check if a product is in or out of stock through the product page. We do not list every product we carry on the website, so if you're looking for something not listed please contact us.
Yes! We're progressively working towards making everything available through the website so that you can see all that we offer, but we're not there yet and we have much more available.
You can check the status of your order through the order page of your account. You'll also receive emails from us when the status of your order changes.
Shoot us a message with your order number and the address and we'll change it for you. If there's any change to shipping cost we'll let you know.
In most cases yes, but if you have ordered a mixture of bare rooted roses and other plants, the roses will usually be sent in one parcel and the rest will be sent in another.
We ship Australia-wide aside from WA and NT.
Unfortunately no, we only ship within Australia at this time.